SATH Kenya is a subsidiary of Signal Alliance Technolgy Holding (SATH), An African Technology Company.
Website: www.sathkenya.com
Last updated: May 28, 2025
This Privacy Policy document is prepared in accordance with the provisions of the Office of the Data Protection Commissioner (ODPC) and by extension, the EU General Data Protection Regulation (GDPR). It sets out how SATH (Signal Alliance Technology Holding) Kenya applies and complies with the data privacy principles in processing the personal data of customers, staff, vendors, visitors, and even third parties that interact with SATH Kenya. Please note that we endeavor to continuously update these policies to ensure they align with best practices and meet transparency objectives.
For personal data of individuals, this document also highlights their rights and covers the data subject(s) whose personal data is collected and processed, in compliance with the ODPC.
This privacy policy describes why and how we collect and use personal information about our customers, clients, vendors, and visitors (data subjects). It also highlights with whom we might share Personal Information and how long we keep such information. It also makes data subjects aware of their rights under the regulations.
2. Roles/Responsibilities
SATH Kenya’s Data Protection Officer (DPO) is responsible for ensuring that this document is correct and up to date. The DPO also ensures that data subjects are duly notified prior to the collection and processing of their personal data by SATH Kenya, including collected via the SATH Kenya’s website. All SATH Kenya’s employees/staff who interact with personal data must also ensure to follow the provisions in this policy document.
3. Policy Statement
SATH Kenya is committed to protecting the privacy and security of our personal data. We are responsible for determining how we hold and use personal information about our data subjects. According to the ODPC, SATH Kenya is required to notify data subjects of the information contained in this document.
3.1 About Signal Alliance Technology Holding (SATH)
SATH is a leading technology group in Africa with operations in Kenya (as SATH Kenya), Nigeria, other parts of Africa and the Middle East. Its subsidiaries offer services spanning technology consulting, cloud technology, business applications, cybersecurity, and software development. Its venture arm has incubated or seeded companies in diverse technology and non-technology verticals including retail, finance, advertising, renewable energy, agriculture, and wellness. The company was founded in 1996 as Signal Alliance and transitioned to Signal Alliance Technology Holding (SATH) in 2021.
3.2 What Personal Data Do We Need?
The personal data we would collect and process, depending on the processing requirement, are under the following categories:
|
Data Type |
Description of Data |
|
Identity Data |
Full Name, maiden name, marital status, title, biometric information, national identification number (NIN), passport details, driver’s license details, date of birth, gender, address, biometric, face ID, employment history and citizenship. |
|
Contact Data |
Address, Email Address and Telephone Numbers Information received during contact with face-to-face or virtual meetings, phone calls, emails, letters and SMS |
|
Financial Data |
Bank account information and bank statements, Bank verification Number (BVN), income and outgoings, financial position, status, and credit history, debit or credit card information and account number.
|
|
Transaction Data |
Information regarding the products and services a data subject may have benefited from by using Signal Alliance Technology Holding and any of its subsidiaries, transactional information in respect of products purchased. Location data of transactions where a data subject may have used their debit card. |
|
Technical Data |
Internet protocol (IP) address, login data, details of browser and operating system, time zone setting and location, browser plug-in types and versions, platforms and other technology such as device id, geolocation, IP, model and user agent on the devices used to access SATH’s website. |
|
Profile Data |
includes username and password. |
|
Job Application Data
|
data submitted throughout the recruitment process, e.g.: name, email address. Any personal information you provide to Signal Alliance Technology Holding as part of the recruitment process. |
|
Usage Data |
includes information about how data subject uses our website, products and services |
|
Marketing and Communications Data |
Information about data subject communications with SATH. Preferences in receiving marketing e-mails and consents given by data subject to SATH. |
|
Others |
CCTV/Video footage whenever you come into our premises and telephone conversations via calls made through any of our support lines. |
In respect of your data which may be collected by SATH Kenya, certain terms may specifically apply to Face or Voice Data and your biometrics. You should therefore note the following:
Where the personal data we need to collect may fall under a special category of sensitive personal data, SATH Kenya’s lawful basis of processing will be the explicit consent of the individual, or where applicable, compliance with a legal obligation, or for legal proceedings/advice.
4. Why We Need the Data
SATH Kenya ensures that the personal data collected and processed is necessary for the purpose of collection and shall not collect or process more data than is reasonably required for a particular processing activity.
5. Legal Grounds for Processing
SATH Kenya identifies, establishes, defines, and documents the specific purpose of processing and the legal basis for processing personal data (including any special categories of personal data processed) before any processing operation takes place under:
In addition, every processing purpose has at least one lawful basis for processing to safeguard the rights of the data subjects, as listed below:
|
Purpose of Processing |
Lawful Basis of Processing |
|
Identity verification and maintenance of records |
Contract |
|
Vendor validation/information processing |
Contract |
|
Employment |
Contract |
6. Processing of Personal Data Based on Consent
Where applicable, SATH Kenya will require the explicit consent of customers, visitors, and other relevant stakeholders to process collected personal data.
Visitors to SATH Kenya’s website are expected to read and understand the website privacy notice and then agreeing to the website’s terms of use. And by consenting to the privacy policy, data subjects are giving SATH Kenya the permission to use/process their personal data specifically for the purpose identified before collection.
On this ground, if any data subject (customer, client, visitor, vendor, staff, or third-party) does not agree to SATH Kenya collecting and processing their personal data, such individual is not allowed to enjoy SATH Kenya’s service(s) where applicable.
If, for any reason, SATH Kenya is requesting sensitive personal data from its stakeholders (external and internal), the individuals will be rightly notified why and how the information will be used.
Where processing relates to a child under 18 years old, as in the case of the ODPC or 16 years in the case of GDPR, SATH Kenya shall demonstrate that consent has been provided by the person who holds parental responsibility over the child. SATH Kenya shall demonstrate that reasonable efforts have been made to verify the age of the child and establish the authenticity of the parental responsibility taking into consideration available technology.
6.1 Withdrawal of Consent
Irrespective of initial consent given, an individual can withdraw their consent at any time by making a withdrawal of consent request.
SATH Kenya demonstrates the data subject (customer, client, visitor, vendor, staff, or third-party) has withdrawn consent to the processing of his or her personal data with a written instruction from the data subject.
For child consent, SATH Kenya shall demonstrate that the holder of parental responsibility over the specified child has withdrawn consent via a written instruction from the parent. SATH Kenya will also demonstrate that reasonable efforts have been made to establish the authenticity of the parental responsibility, when withdrawing consent for the specified child, considering available technology.
Where applicable, the Data Protection Officer will inform the relevant process owner of this change, and the processing activities that relied upon the consent is stopped immediately, in accordance with the relevant process.
7. Use of Cookies
SATH Kenya’s website also uses cookies provided by trusted third parties, such as Google Analytics, to help us understand and improve users experience on the website.
SATH Kenya may use the information obtained from use of our cookies to:
Users can disable cookies and prevent the setting of cookies by adjusting the settings on their browser. However, this is not recommended, as disabling cookies may also disable certain functionality and features of the site.
8. Disclosure to Third Parties
Aside situations where SATH Kenya may be required to disclose personal data of individuals in accordance to a legal obligation in response to requests by government authorities or law courts on matters involving national security or law enforcement requirements, SATH Kenya will not pass on its data subjects’ personal data to third parties without first obtaining consent.
In situations where the processing of personal data will involve investigation of potential violations of SATH Kenya’s Terms of Service, fraud prevention/mitigation, security issues management, and the preservation of the rights and freedom of staff, customers, and clients, SATH Kenya shall establish an appropriate legal ground for such data transfers.
SATH Kenya has put in place, to the best of its ability and in line with standard global practices, physical, technical, and organisational measures (including secure encryption and anonymisation) to ensure the optimum protection of personal data, which also extends to data transferred or shared with third parties.
8.1 Cross-Border Transfers
SATH Kenya may also engage third parties abroad (such as other banks, contractors, government-authorised agencies, etc.) that will receive personal data for certain purpose(s) as part of SATH Kenya’s processing activities and process them on SATH’s behalf. Where this is the case, SATH Kenya will enter into a Data Processing Agreement with the third party and ask for consent if the purpose of processing was not initially stated on inception and be satisfied that the third party has adequate measures in place to protect the data against accidental or unauthorised access, use, disclosure, loss, or destruction.
In such a case where the disclosure is to third parties outside the jurisdiction of the ODPC, SATH Kenya will ensure that the third party meets the core global regulatory standards prior to the transfer. This may include transferring the personal data to the third party where SATH Kenya is satisfied that:
9. Retention of Records
SATH Kenya stores a broad spectrum of personal information. All information SATH Kenya holds are stored and retained, stored and destroyed in compliance with the ODPC’s guideline on the retention of records and personal data.
SATH Kenya will retain your personal data if the information is active on SATH Kenya’s systems and necessary for SATH Kenya’s service delivery purposes. This retention period is verified and established with special considerations to the following areas:
As a technology service organisation, SATH Kenya will retain your personal data for ten (10) years after exit of relationship by the data subject or as may be required by regulation.
When the personal data is no longer needed or beyond the stipulated retention period, SATH Kenya will delete or destroy it from its systems and records or take steps to securely archive it while protecting your identity and privacy rights as the case may be.
10. Data Subject Rights
At any point while SATH Kenya is in possession of or processing personal data, the data subject, has the right to:
11. Complaints
If for any reason a vendor/contractor, customer, or staff wishes to make a complaint about how SATH (or any of SATH’s third parties) handles or have handled their personal data, or how their complaint has been handled, they have the right to lodge a complaint directly with the supervisory authority and SATH Kenya’s Data Protection Officer.
Below are the details for each of these contacts:
Data Protection Officer (DPO)
Email: dataprotectionoffice@sathkenya.com
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@sathkenya.com
By visiting the “Contact Us” page on our website: https://sathkenya.com/contact
If you are not satisfied with how we process your personal data, you have the right to lodge a complaint with the NDPC using this email info@odpc.go.ke or enquiries@odpc.go.ke
SATH Kenya is a subsidiary of Signal Alliance Technology Holding (SATH), a leading technology group in Africa. It was established to extend the Group’s footprint in East Africa with focus on fostering digital transformation. SATH Kenya offers a comprehensive suite of services which includes cloud infrastructure, cybersecurity, data analytics, and custom software development, dedicated to providing secure , scalable and efficient IT environments that align with our clients’ business goals. Our strategic partnerships with global OEMs such as MICROSOFT, CISCO, HUAWEI, CHECKPOINT and AWS, ensure that we bring the best of technology to our clients. We are at the forefront of innovation, driving the technology landscape in Kenya and East Africa.
Unit 1, 7th floor, Eden Square Complex Plot 209/13513, Chiromo Rd, Parklands, Highridge , Westland’s, Nairobi
Stephen Gugu is a finance professional with over 15 years extensive experience in project and corporate finance. He is a founder and principal at InVhestia Africa Limited a financial advisory firm based in Kenya and working with entrepreneurs, investors, governments and development finance institutions across Africa. Under InVhestia he has handled numerous assignments in financial advisory including fundraising, mergers and acquisitions, financial modelling build, audit and training.
Stephen is also an adjunct faculty member in Entrepreneurial Finance at Strathmore Business School. He has been teaching finance and entrepreneurship related courses for the past 10 years. In this capacity Stephen acts as the academic director for the private equity and venture capital program in the business school.
Stephen is also a co-founder and Director at ViKtoria Ventures the manager of Viktoria Business Angels Network (VBAN) a sector agnostic angel network out of Kenya focused on commercially viable early stage investments from East Africa which are post traction. Through VBAN and Viktoria Stephen has made several investments and assisted angel investors in Kenya access and make investments. He has consulted widely for early-stage innovative businesses training over 400 entrepreneurs, carried out valuations and assisted them in fundraising and deal structuring.
He is a Venture partner with Consonance Investment Managers a focused early-stage and growth investing platform that helps entrepreneurs build leading companies across Sub-Saharan Africa.
His education background consists of an MBA from Vlerick Business School in Belgium (Under the Kofi Annan Fellow Scholarship) (2011) an undergraduate degree in Law from the University of Nairobi and several professional courses in Finance and Accounting
During his spare time he enjoys travelling and interacting with different world cultures. He maintains that to travel is not only to discover but most importantly to learn!
In the knowledge economy, companies are competing in two markets, one, for its product and services & the other, talent required to develop and deliver them.
Signal Alliance Consulting is an Enterprise Technology company covering consulting, digital transformation, technology service delivery and adoption with a pool of highly skilled Software/Application Developers and Network Engineers, Business Analyst, Scrum and Project Managers, with a cross breed of programming and networking skills, while providing 24/7/365 offsite, remote, and onsite support for your IT services.
In our Managed and Outsourced Services, our engineers handle end-to-end IT infrastructure lifecycle from application support to network support up to project management and delivery.
Network Downtime, Inefficient Processes, Software Update and other IT issues cost time that could be better spent on the business. Working in a frustrating IT environment leads to low employee morale and productivity.
Innovative infrastructure and service management is the bedrock of a successful enterprise
Convert your infrastructure to support and enable your business strategy in a harshly competitive market. Infrastructure and service management is the foundation of the modern enterprise as experienced through your customers, partners, and employees. Great infrastructure that supports rapid solution deployment, enables greater agility and flexibility in today’s rapidly changing market.
Our resilient by-design modern-day infrastructure powers your applications enables data storage, and access, and facilitates data analytics.
In addition to helping you meet governance and compliance requirements, and reduce risk, our secure, connected infrastructure is the engine behind your organisation’s performance.
Today, businesses are looking for solution that will transform the entire business process of their organization and products.
In Custom and Business Application Practice, our team of experts build and implement centralized and comprehensive solution that can help manage your business processes in Sales, Finance, Supply Chain, Human Resources, Operations, Projects and at the same time customer experience and relationship.
Custom and Business Application Solution Offerings are built on Microsoft Dynamics 365 and Power Platform. They include:
These are comprehensive areas of IT which fit virtually all organizations. Naturally, each organization will have requirements to manage their core operations, which vary from one organisation to another. For example, a distribution, warehouse, Finance, or retail solution which is specific to the industry. Our solutions align with customer processes that forms the backbone of each company. We provide the work engine that supports organizational importance and vision.
Businesses have grown more reliant on technology, and this has opened opportunities as well as weaknesses in technology systems, sometimes leading to dire consequences.
Now more than ever, businesses need mature, robust, and resilient security systems to protect critical information.
This is where we come in. Our team of expert Cybersecurity architects are skilled at designing and deploying turnkey security solutions and services, thereby, helping our clients build up their security capabilities to reduce enterprise risk.
Data is at the heart of every business. Today, more than ever. Companies need reliable data to make timely, data-driven decisions to stay ahead.
With exploding data sources, complex data types, and increasing data volumes, integrating data from disparate sources, and getting value from that data have become even more challenging and very essential.
Signal Alliance along with her technology partners, helps you unleash the value of your data. We offer unique end-to-end Data Management Solutions with a broad set of capabilities to integrate raw, fragmented data from disparate sources, and transform this data into complete high-quality, business-ready data through analytics (descriptive, diagnostic, real-time and predictive).
The Modern Work Practice helps your organization undergo complete workplace transformation and thrive in the new digital environment.
At Signal Alliance, Modern Work means work anywhere, anytime, and on any device. Improve employee productivity and satisfaction and create more seamless communication and collaboration across locations and platforms while maintaining the security and integrity of systems and data.
With our advisory, consulting, and managed services we support your business with the flexibility to work securely from anywhere, anytime and from any device.
The Modern Work Practice helps your organization undergo complete workplace transformation and thrive in the new digital environment.
At Signal Alliance, Modern Work means work anywhere, anytime, and on any device. Improve employee productivity and satisfaction and create more seamless communication and collaboration across locations and platforms while maintaining the security and integrity of systems and data.
With our advisory, consulting, and managed services we support your business with the flexibility to work securely from anywhere, anytime and from any device.
I am a board director with extensive professional experience and significant executive leadership accomplishments in business and philanthropy. Strong diplomatic skills and a natural affinity for cultivating relationships and persuading, convening, facilitating, and building consensus among diverse individuals toward common objectives. Applies qualities of integrity, credibility, and a passion for progress to strategic governance efforts.
I foresee the use of technology as a key pillar in solving everyday challenges in Africa driven by a belief that intellectual property and locally developed solutions will form a major pillar in drawing Africa into the 21st Century, breaking away from the shackles of unprocessed low-value exports and extractives on the continent. I believe I am an agent of change, bringing fresh thinking and new ideas, and delivering innovative approaches to value creation through sustainable and ethical growth not only with in my organization but also across the stakeholder ecosystem.
A charismatic and efficient professional, with over 20 years of experience, highly skilled in creating and implementing successful business programs. I have demonstrated ability to translate business ideas and design concepts. I also have hands on experience in ensuring the articulation of the company’s image and position, and I am conversant with Leading creation of interesting business strategies for targeted audiences. Ability to work in a fast paced, hands-on, growth orientated work environment and have a proven ability to ensure that all communications are understood and implemented effectively with impact. I am passionate about technology and its role in transforming and impacting the future of the youth, women and Persons with Disabilities, as we head into the 4th Industrial Revolution.
Lanre Onasanya, is the incumbent Chairman of Cloudsa – Africa a subsidiary of Signal Alliance Technology Holding. He is a Management Consultant and was pioneer in setting up Microsoft in Nigeria. He is a Chartered Account and he has an MBA in Marketing and Bachelors from the University of Lagos. Lanre is passionate about the African dream. He has a strong conviction that African Solutions will solve Africa’s problems… and building good capacity in business Leadership will be the key to taking the continent of Africa to the Zenith. To make this not just a wish but a reality, he is Leveraging on the strengths of businesses in Sub-Saharan Africa by creating trusting partnerships among success driven people across the region to indeed tap into the Africa Rising Energy.
His experience cuts across Banking, Courier and IT Industry. He is tirelessly engaged in Executive Coaching, Public Speaking, Leadership Development, and Productivity Training Leveraging on Technology and Capability Consulting with special focus on African Countries.
Adanma Onuegbu is the Executive Consultant at Signal Alliance. She holds a B.Sc. in Economics and Extension from Federal University of Agriculture Makurdi, Benue State. She has attended several Leadership and Executive programs at Harvard Business School, Indian Institute of Management, Strathmore Business School, Kenya, IESE Business School Barcelona.
She is a member of Nigerian Computer Society and a community leader, leading CSR programs in community development both in and outside of Signal Alliance Technology Holding.
Collins Onuegbu is a distinguished IT professional and investor with over two decades’ experience in the tech industry. He is the founder and Chairman of Signal Alliance Technology Holding- one of Nigeria’s foremost IT service providers. He is also the founder of SAsware, a technology investment subsidiary of Signal Alliance Technology Holding.
Collins is an Electronics Engineering graduate from University of Nigeria, Nsukka. He is also an alumnus of Harvard Business School and Lagos Business School, Nigeria. Mr. Onuegbu is an expert in residence at the Enterprise Development Centre of the Pan Atlantic University. He is on the Board of several other companies. He has interest in organizational development, strategic planning, IT consulting, business strategy, project management, corporate financial reporting, professional networking, news technology and a lover of tennis.